Privacy Policy

Effective Date: 12/21/2024

At Exclusive Auto Tint & Wraps, we value your privacy and are committed to protecting the personal information you provide when visiting our website or using our services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quote, schedule an appointment, or sign up for promotions, we may collect:

Full Name

Phone Number

Email Address

Vehicle Information (Year, Make, Model, Color)

Service Address (if applicable)

Billing Address

Payment Information (processed securely through third-party payment providers)

Any additional information you voluntarily provide

Automatically Collected Information

When you visit our website, we may automatically collect:

IP Address

Browser Type

Device Information

Operating System

Pages Visited

Time Spent on Our Website

Referring Website

Cookies and Similar Tracking Technologies


2. How We Use Your Information

We use the information we collect to:

Schedule appointments

Provide requested services

Send appointment confirmations and reminders

Process payments

Respond to inquiries

Provide customer support

Improve our website and services

Send promotional emails or text messages (only with your consent where required)

Prevent fraud and maintain website security

Comply with legal obligations


3. SMS & Email Communications

If you choose to receive text messages or emails from us, you may receive:

Appointment confirmations

Appointment reminders

Service updates

Promotional offers

Seasonal specials

Customer satisfaction follow-ups

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails.

To stop receiving marketing text messages, reply STOP to any message.

Message and data rates may apply depending on your mobile carrier.


4. Cookies

Our website may use cookies and similar technologies to:

Improve website functionality

Analyze website traffic

Remember user preferences

Measure advertising performance

You can disable cookies through your browser settings, although some website features may not function properly.


5. Third-Party Services

We may use trusted third-party providers to operate portions of our business, including:

Online booking software

Payment processors

Customer relationship management (CRM) platforms

Email marketing services

SMS messaging providers

Website analytics (such as Google Analytics)

Advertising platforms (such as Google Ads and Meta Ads)

These providers may collect and process information as necessary to perform services on our behalf.


6. Payment Security

We do not store your full credit or debit card information on our servers. Payments are securely processed through trusted third-party payment processors that comply with applicable security standards.


7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure.


8. Information Sharing

We do not sell your personal information.

We may share your information only:

With service providers assisting our business operations

When required by law

To protect our legal rights

During a business transfer, merger, or acquisition


9. Your Privacy Rights

Depending on your state or country of residence, you may have the right to:

Request access to your personal information

Request correction of inaccurate information

Request deletion of your information

Request a copy of your information

Opt out of certain marketing communications

To make a privacy request, contact us using the information below.


10. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.


11. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.


12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised Effective Date.


13. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us.

Business Name: Exclusive Auto Tint & Wraps

Address: 5600 McLeod Rd NE Ste x, Albuquerque, NM 87109

Phone: (505) 895-3350

Email: [email protected]

Website:


California Privacy Notice (If Applicable)

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know what personal information is collected, request deletion of your information, and request correction of inaccurate personal information. To exercise these rights, contact us using the information provided above.


Consent

By using this website, you acknowledge that you have read and agree to this Privacy Policy.